FAQ
How do I reach out to customer support?
Please email lombardimerch@gmail.com, including your order number and full name.
When will my order ship?
This will vary by item. On average, it can take 5–7 days for an order to be processed. Please allow 2–3 weeks total for delivery.
Does Lombardi ship internationally?
Yes! We ship to most countries. Customs duties and tax fees may apply. Please note that for any international orders refused upon delivery, a refund will be processed on the goods once they arrive back to our warehouse, minus the shipping fee and a 10% restocking fee.
Can I cancel my order?
Yes, within 3 business days. Reach out to lombardimerch@gmail.com with your order number and the name on the shipping address.